Terms of Service

Last updated: September 21, 2026

Welcome to PUZZLECRAFT LLC.

These Terms of Service govern your access to and use of puzzlecraftfirst.com, including purchases of digital products, downloadable content, website features, and related services.

By accessing our website, placing an order, purchasing a digital product, or downloading our content, you agree to these Terms.

1. Company Information

PUZZLECRAFT LLC
EIN: 98-1973430
8206 Louisiana Blvd NE Ste A 9352
Albuquerque, NM 87113
United States

Email: contact@puzzlecraftfirst.com
Phone: +1 (505) 648-6859
Website: puzzlecraftfirst.com

2. Our Products

PUZZLECRAFT LLC provides digital educational and recreational puzzle content.

Our products may include:

• Logic puzzle guides

• Deduction-grid guides

• Sequence puzzles

• Wordplay guides

• Anagrams

• Riddles

• Word ladders

• Visual puzzles

• Pattern-recognition exercises

• Spatial puzzles

• Brain teaser collections

• Downloadable PDF ebooks

• Solution explanations

• Digital collections and bundles

Current planned titles include:

• Logic from the First Clue

• The Wordplay Workshop

• The Visual Puzzle Room

• The Progressive Brain Teaser Book

• The Complete Puzzlecraft Collection

3. Acceptance of Terms

By using our website or purchasing a product, you confirm that:

• You have read and understood these Terms.

• You agree to comply with these Terms.

• You have the legal capacity to enter into a binding agreement.

• Information supplied during checkout is accurate and complete.

4. Digital Products

Our products are digital unless expressly stated otherwise.

Digital products may be delivered through:

• Email

• Download links

• Checkout confirmation

• Customer-account access

• Secure digital-delivery pages

• Other electronic delivery methods

No printed puzzle books, physical cards, board games, stationery, or other physical products are included unless expressly stated otherwise.

5. Orders

We reserve the right to reject, review, or cancel an order where reasonably necessary because of:

• Suspected fraud

• Unauthorized payment

• Duplicate transactions

• Technical errors

• Pricing errors

• Incorrect information

• Abuse of our services

• Violation of these Terms

Where appropriate, payments for cancelled orders that have not been supplied will be refunded.

6. Pricing and Payments

Prices are displayed in the currency indicated during checkout.

Payment must generally be successfully completed before digital access is provided.

Payments may be processed by third-party payment providers.

7. Taxes

Applicable taxes may be calculated and collected where required.

8. Digital Delivery

Digital products are generally made available immediately or shortly after successful payment once the relevant finished product is available for sale.

Customers are responsible for providing a valid email address and maintaining a compatible device and suitable software capable of opening the supplied digital format.

For delivery problems, contact:

contact@puzzlecraftfirst.com

9. License to Use Our Products

Purchasing a PUZZLECRAFT LLC digital product grants you a limited, personal, non-exclusive, non-transferable license to use the product for your own personal educational and recreational purposes.

Where permitted by the product license and file settings, customers may print pages for their own personal use.

Purchasing a product does not transfer intellectual-property ownership.

Without written authorization, you may not:

• Resell our ebooks.

• Redistribute purchased files.

• Share download links publicly.

• Upload our products to file-sharing websites.

• Republish substantial portions.

• Sell printed copies.

• Sell modified copies.

• Claim our puzzles or educational content as your own.

• Repackage our guides for commercial sale.

• Create competing digital products substantially derived from our original materials.

10. Intellectual Property

Content owned by or licensed to PUZZLECRAFT LLC may include:

• Ebooks

• Written materials

• Original puzzles

• Puzzle layouts

• Exercises

• Solution explanations

• Illustrations

• Graphics

• Designs

• Branding

• Logos

• Product names

• Website content

All applicable intellectual-property rights are reserved.

11. Refunds

Refunds and payment-related matters are governed by our separate Refund Policy.

Nothing in these Terms restricts mandatory consumer rights that cannot legally be excluded.

12. Educational and Recreational Purpose

PUZZLECRAFT products are created for learning and recreation.

They are not:

• Medical treatment

• Psychological treatment

• Cognitive therapy

• Diagnostic tools

• Professional neurological assessment

• IQ tests

• Accredited education unless expressly stated

13. No Cognitive or Medical Claims

PUZZLECRAFT LLC does not claim or guarantee that solving our puzzles will:

• Increase IQ.

• Prevent dementia.

• Prevent cognitive decline.

• Treat neurological conditions.

• Treat psychological conditions.

• Improve memory by a guaranteed amount.

• Produce clinically measurable cognitive improvement.

14. Logic Puzzles

Our guides may teach methods for:

• Reading clues precisely

• Separating facts from assumptions

• Building deduction grids

• Using positive and negative information

• Solving sequences

• Combining multiple clues

Puzzle-solving methods are educational frameworks rather than guaranteed shortcuts to every possible logic problem.

15. Word Puzzles

Our products may include:

• Anagrams

• Riddles

• Word ladders

• Hidden words

• Categories

• Odd-one-out puzzles

• Lateral language problems

Certain answers may depend on spelling, vocabulary, dialect, or the variety of English used.

16. Visual and Spatial Puzzles

Our guides may include:

• Visual sequences

• Rotation

• Reflection

• Matrices

• Missing-piece puzzles

• Mazes

• Cubes

• Folding

• Spatial relationships

Customers may experience different levels of difficulty depending on individual visual reasoning and prior experience.

17. Progressive Challenges

Some products may organize challenges by increasing complexity.

Difficulty descriptions are approximate educational classifications and do not guarantee that every customer will experience puzzles in the same order of difficulty.

18. Solutions

Where solutions are provided, we aim to explain the reasoning path rather than provide only a final answer.

Where a puzzle is described as having one solution, reasonable efforts should be made to ensure that the final published puzzle has one valid solution.

Customers who identify a possible puzzle error are encouraged to contact us.

19. Originality and Third-Party Rights

PUZZLECRAFT LLC does not authorize copying proprietary puzzles, protected commercial puzzle formats, copyrighted text, or other intellectual property belonging to third parties.

Our products are intended to use original or appropriately licensed materials.

20. No Guarantee of Results

PUZZLECRAFT LLC does not guarantee:

• Increased IQ.

• Improved academic performance.

• Prevention of cognitive decline.

• Competition success.

• Professional puzzle-solving ability.

• Specific improvement within a particular period.

• Any medical, neurological, or psychological result.

Individual experiences vary.

21. Third-Party Products and Services

Our guides may refer to:

• Websites

• Applications

• PDF readers

• Books

• Printing tools

• Other third-party resources

PUZZLECRAFT LLC does not control these third parties and cannot guarantee their availability, pricing, accuracy, functionality, policies, security, or continued operation.

22. Website Availability

We aim to maintain reliable access to our website and digital-delivery systems.

Temporary interruptions may occur because of:

• Maintenance

• Hosting problems

• Technical issues

• Software updates

• Security incidents

• Third-party outages

• Events outside our reasonable control

23. Prohibited Uses

You may not use our website or products to:

• Violate applicable law.

• Commit fraud.

• Infringe intellectual-property rights.

• Distribute malicious software.

• Attempt unauthorized access.

• Interfere with website security.

• Scrape protected content without authorization.

• Impersonate another person.

• Submit intentionally false information.

• Abuse payment or refund systems.

• Resell or redistribute our products without authorization.

24. Reviews and Customer Content

If you voluntarily submit a review, testimonial, photograph, comment, or other content, you confirm that:

• You have the right to submit it.

• It does not infringe another person's rights.

• It is not intentionally misleading.

• It does not contain unlawful material.

Where you authorize publication, you grant us a non-exclusive right to display and use the submitted content for reasonable business and promotional purposes, subject to applicable privacy requirements.

25. Privacy

Our collection and use of personal information is described in our Privacy Policy.

26. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and digital products are provided on an “as is” and “as available” basis.

We do not guarantee that:

• Every puzzle will feel equally difficult to every customer.

• Every solving method will suit every individual.

• Third-party services will remain available.

• Our website will always operate without interruption.

• Every digital file will work with every possible device or application.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

27. Limitation of Liability

To the fullest extent permitted by applicable law, PUZZLECRAFT LLC will not be liable for indirect, incidental, special, consequential, or similar losses arising from use of our website or educational materials.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

28. Fraud Prevention

We may use reasonable measures to detect and prevent fraud, including:

• Transaction review

• Payment verification

• Temporary delivery delays

• Cancellation of suspicious transactions

• Reasonable verification requests

29. Changes to Products

We may update, revise, redesign, correct, or improve our digital products from time to time.

This may include correcting puzzle errors, clarifying instructions, or improving solution explanations.

Reasonable updates do not necessarily constitute a defect.

30. Governing Law

These Terms and disputes relating to PUZZLECRAFT LLC or our services will be governed by the laws applicable in the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer-protection requirements provide otherwise.

31. Dispute Resolution

If you experience a problem with a purchase or our services, we encourage you to contact us first:

contact@puzzlecraftfirst.com

We aim to respond within a maximum of 2 business days, Monday through Friday, excluding public holidays.

Nothing in this section prevents a customer from exercising rights or remedies available under applicable law.

32. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect where permitted by law.

33. Entire Agreement

These Terms, together with our:

• Refund Policy

• Privacy Policy

• Shipping Policy

• Other policies expressly incorporated by reference

form the agreement governing use of our website and purchases.

34. Contact Information

PUZZLECRAFT LLC
8206 Louisiana Blvd NE Ste A 9352
Albuquerque, NM 87113
United States

EIN: 98-1973430
Email: contact@puzzlecraftfirst.com
Phone: +1 (505) 648-6859
Website: puzzlecraftfirst.com